DFIR learning notes / 06 of 06 · Impact assessment

Assessing file access and business impact

Follow file and application activity, then explain the potential effect on information and the business.

File activity in SharePoint and OneDrive

After securing the account, investigate relevant file activity as well as email. Record the account, time, file or path, IP and other context available in each event.

FileAccessed
A user or system account accessed a file. Review the context to determine whether it belongs to the unauthorised activity.
FileDownloaded
A file download was recorded.
FileSyncDownloadedFull
A file was downloaded to a computer using the OneDrive sync client. One event does not by itself establish that an entire folder was copied.

File access can expose information even without a separate download event. Keep potentially exposed content distinct from confirmed transfers.

Review sharing links and permissions

Check whether sharing links or permissions were created or changed during the incident.

Anonymous links
Links that can allow access without signing in, depending on the sharing configuration.
Specific recipients
Sharing that grants access to named people or guests.
Continued exposure
A link or permission may continue providing access after the compromised user’s credentials are changed.

Record the target, link type, recipients and available usage evidence. Review or remove unauthorised sharing as part of the response.

Check connected applications

Single sign-on (SSO) can allow the compromised account to access applications outside Microsoft 365. Entra sign-in records help identify which applications were accessed, while each application’s own logs show activity inside it.

For example, a sign-in to a customer relationship management (CRM) system does not prove that a customer report was exported. Search the system’s activity records for the relevant account and period.

Also review consent and application permissions that could allow automated access to mail or files.

Assess the business impact

Do not assume the attacker had only one goal.

Financial fraud
Look for altered payment details, fraudulent invoices or email conversations used to redirect money.
Outbound phishing
Check suspicious messages sent from the account and the recipients who may need follow-up.
Information exposure
Identify the mail, files or application records potentially accessed, downloaded or shared.
Continued access
Check changes that could allow ongoing access or information forwarding.
From recorded activity to impact
  1. 01Observed actionsAccess · downloads · sharing · sending
  2. 02Affected informationMessages · files · application records
  3. 03Business assessmentExposure · fraud · follow-up questions
Separate direct observations from assessed exposure and unresolved questions.

Build a clear account of the findings

Observed
What the records directly show, with timestamps and sources.
Assessed exposure
What information may be compromised based on the access and surrounding evidence.
Remaining questions
What cannot yet be established because evidence is missing or more checks are needed.
Response and follow-up
What was secured or removed, and what the relevant teams still need to assess.

Consider whether personal or sensitive information was involved. Provide the findings to the teams responsible for business, privacy and reporting decisions. The impact depends on what information was exposed and how it was used.

Account for log coverage

Document the sources reviewed, their time coverage and known gaps. Include application logs where relevant, rather than stopping at the Microsoft 365 sign-in.

A search with no matching events is only useful when you understand what was recorded and retained. Explain the findings alongside those limits.

Key takeaway

Follow the information across mail, files, sharing and connected applications. Report observed activity, potential exposure, business impact and unresolved questions as distinct parts of the investigation.

Further reading

Based on my learning notes from the DFIR BEC investigation track.